Help Center

We offer collection from any of our partica stores, you can select the collection point during checkout.

Current stores offering collection:

Partica Kingston

Partica Staines

Partica Sutton

Partica Bromley

You can find the closest store to you, their addresses and opening times on our store locator by clicking here.

Yes, you are able to change the time or date of your collection at any time after placing your order as long as your balloons have not already been inflated, for orders which do not include any inflated balloons you can change the time or date of the collection at any time.

You can contact us via email here: https://particaparty.co.uk/pages/contact-us

Alternatively please call the store that it's booked with, you can find a list of stores and their contact details by clicking here.

Yes, we offer several delivery options.

You can see all the various options at checkout, delivery is available 7 days a week.

Just log into your account here: https://particaparty.co.uk/account/login

There you will be able to make changes to your account.

Most of our balloons are suitable for helium, you are able to select whether you wold like them inflated when they arrive when you add them to your basket or in your basket.